Frequently Asked Questions

Get answers to common questions about F/A Welllness Sanctuary .

Memberships are billed monthly with flexible scheduling. You receive allocated treatments, priority booking, and member-only perks. Plans auto-renew until canceled; changes require a billing cycle notice. Contact our front desk to pause or adjust your membership.

Packages include tailored facials, skin-resurfacing boosters, calming therapies, and consultation sessions. Specific inclusions depend on tier level; members receive treatment credits and regular skin health assessments to maximize long-term results and customization.

Yes — our plans are designed to adapt. After an initial skin consultation we create a customized schedule based on goals, skin type, and lifestyle. Members can modify frequency or swap treatments with advance notice.

Members enjoy discounted rates on additional services, product discounts, and occasional exclusive event access. Savings increase with higher tiers and member loyalty. We also offer seasonal promotions and priority access to limited-release treatments.

We offer a one-visit guest pass or short trial on select promotions. Availability varies by season and tier. Contact our membership coordinator to arrange a trial, understand trial terms, and see which experiences are eligible.

Memberships can be canceled with written notice prior to the next billing cycle. Specific terms, minimum commitments, and refunds depend on the chosen tier. Review your agreement or speak with our team for exact cancellation details and options.