Frequently Asked Questions

Get answers to common questions about F/A VIP CLUB.

You can pre-book online through our member portal, call our concierge, or book in-person. VIP members receive priority scheduling and package coordination — we recommend reserving appointments at least a month ahead to secure preferred times.

Absolutely. Each 60-minute session is fully customizable — choose infrared sauna detox, full-body massage, sculpting work, or a tailored facial. Your clinician will design a plan that adapts each month to your recovery goals and treatment response.

Unlimited refers to frequency, but sessions are subject to availability and fair-use limits to ensure quality service. We ask members to respect scheduling guidelines, cancel with notice, and limit multiple same-day bookings unless medically required.

Yes. Membership includes 25% off F/A service products plus periodic members-only promotions, priority booking, and early access to new treatments. Specific retail exclusions may apply; check membership terms or ask staff for current promotional details.

Our cancellation policy requires 24 to 48 hours' notice depending on the service. Late cancellations or no-shows may forfeit that session. VIP members benefit from flexible rescheduling but should follow policy to maintain unlimited access and fair scheduling for others.

By combining consistent monthly therapies—infrared detox, therapeutic massage, body sculpting, and bespoke facials—our VIP program reduces inflammation, improves circulation, and supports tissue repair. Regular sessions and professional monitoring deliver measurable progress and sustained rejuvenation.